What we are looking for

• We need a bit of an all-rounder to keep M.Y.O and our Borough studio (SE1 1HA) in tip top shape whilst our lovely Maika is on maternity leave from mid December 2023. There is potential for this role to grow into a permanent role. You’ll also get the opportunity to learn and help lead some of our creative classes and will work closely with our wonderful studio assistant Carla. You’ll get to run the studio like a well oiled machine, so that everything is available for our fantastic creative hosts and classes, so that guests have a great creative experience with us, along with helping to make the world a more colourful and connected place.
• This is a 4 - 5 day a week General Manager type role, that is ideal for someone who has some corporate experience, likes keeping things organised, takes on responsibility to get things done, has a creative urge, willingness to learn, friendly manner and enjoys the thought of making an impact with a can-do and creative spirit. The thought of helping others get creative must excite you!
• The role will largely be based in our colourful London studio near London Bridge / Borough (SE1) and needs someone who can be flexible at times, takes initiative and is proactive - as no two days are quite the same when creativity is involved!

About the role

• Hours, salary and type of role: The role is for 4 - 5 days per week (likely Tues - Fri or Mon - Fri) and the salary is £24,000 for 4 days a week or £30,000 for 5 days a week. There is potential for this to be 5 days a week for the right candidate who will make the most of it and really help to push the business on. Minimum is 4 days. If prefer freelance, that can be discussed.
• Where: It will be partly virtual, with likely 2-3 days every week in our Colourful London Bridge studio (SE1) - so living in London within 45 minutes of SE1 is ideal.
• Start date: We expect to take on this role by middle of November.
• How long: The role will last to at least October 2024 (potential return date of person going on maternity leave), with potential for longer for the right candidate. This role will likely evolve over time and may turn into a more permanent role. It may suit someone who wants to leave the shackles of a corporate job, be more creative and see what it’s like to run a small business day to day.

Responsibilities

Leading on admin, operations, customer service and hosting functions for M.Y.O, mainly things like:

• Stock management, team management (studio assistant and freelance creative hosts), logistics (e.g. for off-sites and assigning hosts to creative sessions)
• Responding to sales enquiries, issuing invoices, emails
• Ensuring studio organised, along with studio assistant
• Website and listing updates, schedule management
• Planning future classes (e.g. when and what based on demand) and idea generation
• Relationship management (e.g. with listing platforms and corporate clients)
• Working on marketing ideas with studio assistant
• Running 2-3 creative classes a week, depending on demand
• Other ad hoc operational, hosting or marketing tasks as required – every day is different

About You - must have

• Loves the prospect of helping spread more creativity to the World.
• Dependable and a generalist.
• Resourceful, well organised, reliable, efficient and detail oriented.
• Friendly and calm under pressure.
• Strong desire to learn and grow a small business. We want to be the best place to get creative in the World!
• Loves meeting new people and making sure they are comfortable and having an enjoyable, creative time.
• Operational and business mindset – always thinking how to make things better and more effective in the studio for guests and the M.Y.O team.

About You - having lots of these qualities would be great

• Has the best interests of what we are trying to do at heart - help more people and companies get creative, as it’s a fun thing which everyone can do, has real mindfulness benefits and is a brilliant way to connect with others.
• Love people. Engaging with them, understanding them and figuring out how to serve them best - so empathy is key.
• High energy, self-motivated and have a can-do attitude - a classic, but hugely important, you’ll have some independence to make good things happen, knowing the team is there to support you.
• A bit of a crafter and enjoys being creative, e.g. you may know how to sew, draw and likes to learn to make new things, or just have a desire to learn more crafts and do more creative things.

Things to note

• You will mostly work Tuesday to Friday and occasional weekends if required (e.g if no host available to run a class). To be discussed.
• You will have access to M.Y.O’s creative studio to make things for free and can go to unlimited classes for free, along with getting a friends and family discount!
• You will be joining M.Y.O at a stable part of our journey and help it run smoothly and grow sustainably. We’re excited to work with you!
• You will work closely with Carla who does 3-4 days per week and the creative hosting team.
• We'd like the role to start early to mid November 2023, to allow for a proper handover from Maika.

Benefits

• 22.4 days annual leave for 4 days per week (28 days for 5 days per week).
• Collaborate, flexible and friendly environment.
• Access to unlimited creative classes and friends & family discount.
• Space to learn and grow and regular team socials.
• Work from an inspiring studio in a great Central London location with lovely people.
• We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

To apply

To apply, send us a short video running through the below, along with your CV to Hello@MYO.Place. Please list "General Manager Application" in the subject line.

1. Why you’d like the job and why now
2. What excites you most about helping others get creative
3. What you’re go-to crafts are
4. How you ensure things run smoothly
5. Anything else you would like to share with us

Don't worry, just be yourself :)

We'll be closing applications on Thursday October 5th 2023, so be quick!

If you feel you would enjoy the role, but don't meet some of the criteria above, apply anyway! Any questions, just let us know.

Then what?
We’ll get back to you either way, but if we progress you to the next stage, we’ll be in touch with further information and next steps on the interview process. We plan for interviews to start on Monday October 9th.

* Please apply before October 6th *